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Plumbing Services in Palo Alto and East Palo Alto, CA: Find the Right Service for the Problem

Most people arrive here with a symptom, not a service name. Find what you are seeing, and the page that fits is a click away.

Copper pipe and brass valves laid out on a white tile floor
Whatever the problem, a visit starts by finding which part of the system it comes from.

Find the service page that fits what you notice

If you are not sure which service you need, start with the symptom. The page it points to explains the cause and what a visit involves.

Common plumbing symptoms and the service page to start with
What you noticeStart with
Water spraying, pooling or pouring from a ceilingBurst pipe repair or water damage restoration
A water bill that rose for no clear reasonLeak detection
A warm patch on the floorSlab leak repair
No hot water, or a wet tank baseWater heater repair
A drain that is slow or backing upDrain cleaning
Sewage smell or a yard that stays wetSewer line repair
Leaks that keep returning in an old houseRepiping
A toilet that runs or a faucet that dripsToilet repair or faucet and sink repair

Water where it should not be

When water is on a floor or coming through a ceiling, speed matters more than the diagnosis. These three pages cover stopping it, repairing the pipe and drying what got wet.

Burst Pipe Repair

A split or broken pipe, whether it announced itself with a spray or with a stain spreading across a ceiling.

Burst pipe repair details

Water Damage Restoration

Water has already reached floors and walls. Removal and drying come first, and the page explains how they are done.

Water damage details

Water on the move? Call now and keep the main shut-off in reach.

Call (833) 840-2034

Leaks you cannot see

A leak behind a wall or under concrete shows up as a bill, a sound or a warm floor. Locating it accurately comes before any repair, and the two pages below handle that.

Leak Detection

A bill that climbed with nothing visibly wrong. The aim of this page is finding the leak before anything is opened.

Leak detection details

Slab Leak Repair

A meter that moves with everything off, or the sound of water under concrete. Covers locating and repairing a slab leak.

Slab leak details

No hot water, or water that needs a closer look

Hot water problems split into repair, replacement and a change of type. Water quality is its own question here, because the supply is already low in minerals.

Water Heater Repair

Cold showers, a pilot that will not stay lit, or water at the base of a tank. Covers what can be repaired and what points to replacement.

Water heater repair details

Water Heater Installation

Replacing a tank at the end of its life, including the permit, venting and code items that come with it.

Water heater installation details

Tankless Water Heaters

On-demand hot water, and what it asks of the gas supply, venting and electrical panel before it is worth choosing.

Tankless details

Water Treatment

The supply here is already soft, so this page deals with chloramine and filtration, and when softening makes sense at all.

Water treatment details

Not sure whether to repair or replace? Call and describe the tank.

Call (833) 840-2034

Slow drains and sewer trouble

A blockage in one fixture is a different job from one in the main line. These four pages run from a simple clearing to relining a damaged sewer pipe.

Drain Cleaning

A sink, tub or line that drains slowly or has stopped, and how clearing it differs from fixing the reason it clogged.

Drain cleaning details

Hydro Jetting

High-pressure water to scour a line clean when a cable only punches a hole through the blockage.

Hydro jetting details

Sewer Line Repair

Backups, roots and cracked pipe between the house and the main, and where the city's responsibility ends and yours begins.

Sewer line details

Trenchless Sewer Repair

Relining a damaged sewer pipe from the inside, so driveways and planting stay where they are.

Trenchless repair details

Old pipe and worn fixtures

Some problems are about age rather than a single failure. A pipe that keeps leaking, a fixture that no longer seals and a disposal that has given up all land here.

Repiping

Replacing worn supply pipe through the house when repairs keep coming back, and what that job involves.

Repiping details

Faucet and Sink Repair

Drips, weak flow and leaks under the sink, and when a repair beats a new fixture.

Faucet and sink details

Toilet Repair

Running, weak flushing, leaks at the base and clogs, plus installing a replacement toilet.

Toilet repair details

Garbage Disposal Repair

A disposal that hums, jams or leaks, and when replacing it makes more sense than repairing it.

Disposal repair details

The steps from call to plumber, the same for every service

The steps are the same for every page above, so you know the process before you call.

  1. You call. We answer and ask where you are and what you are seeing.
  2. Your address is checked. That confirms the job is inside the Palo Alto and East Palo Alto area.
  3. A local plumber takes the job. The plumber is independent and responsible for their own work.
  4. You get a written range first. The typical price ranges show the market ranges to expect.

Choosing a plumbing service

Which service do I need if I am not sure what is wrong?

Compare what you can see or hear with the table near the top of this page. Water where it should not be points to emergency plumbing or leak detection, no hot water to a water heater page, and a slow drain to drain cleaning. If nothing fits, call and describe it.

Which problems are worth calling about right away?

Moving water, sewage coming back up and a tank that is leaking hot water cannot wait. If you smell gas, leave the building and call 911 and the gas utility from outside, because that is not a plumbing visit.

Are all these services available in East Palo Alto too?

Yes. Every service here is available across Palo Alto and East Palo Alto, and the address you give on the call confirms it.

What happens after I call?

We take the address and the symptoms, then send a plumber serving your area. After the plumber has looked at the problem, you get a written range before any work begins.

Where can I see what these services cost?

The cost page lists wide market ranges for common jobs and explains what moves each one. The figure that counts is the one you receive in writing from the plumber.

Know the problem but not the service name? Call and describe it

Call and describe what you are seeing. We will point you to the right kind of visit and send a plumber serving your area.

Call (833) 840-2034