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Contact · Palo Alto and East Palo Alto
Call a Plumber in Palo Alto or East Palo Alto: What Happens When You Dial
The quickest way to reach a plumber is to call. We answer, confirm your address and send a plumber serving your area. There is no form to fill in first.
Call, or email if it can wait
Phone is the right channel for anything with water moving, a backup or no hot water. Email suits a question that can wait for a reply.
- Phone
- (833) 840-2034
- [email protected]
- Address
- 3814 El Camino Real, Palo Alto, CA 94306
- Area
- Palo Alto and East Palo Alto, CA
Service happens at your property, so you do not need to come to the address above.
Water moving or a drain backing up? Call rather than email.
Call (833) 840-2034What to have ready when you call
A few details help us send the right plumber and let the plumber arrive prepared.
- Your street address. Including the unit or the side of a duplex the problem is on.
- What you see or hear. Dripping, spraying, gurgling, a smell, a warm floor.
- When it started. Suddenly, or building up over days.
- Whether you have shut the water off. If you have, say where the valve is.
Water already on the floor? Do this first
- Close the main shut-off. It is usually near the meter, or where the supply enters the house.
- Open one low faucet. That lets the pressure out of the pipes.
- Switch off power to wet areas if you can do it dry. If the panel is in a wet area, leave it alone and say so on the call.
- Call, then photograph the damage. Photos help with any insurance claim later.
Where we send plumbers
We send plumbers within Palo Alto and East Palo Alto. Pick your neighborhood to see what we know about plumbing there: East Palo Alto, Professorville, Crescent Park, Midtown and Barron Park.
Not sure your street is covered? The areas page explains how an address is confirmed.
Contact questions: forms, who answers and when to call
Is there a contact form?
No. This site does not use forms of any kind. Call for anything urgent, or send an email for a question that can wait.
Who answers when I call?
We answer and send a plumber serving your area. The plumber is independent, and stands behind their own work.
Can I call at night or on a weekend?
Yes. Call and describe the problem. How soon a plumber can arrive for a leak or backup depends on the service, your area, the time of day and plumber availability.
What should I do if I smell gas?
Get everyone out first, then phone 911 and the gas utility from a safe distance. A gas smell is an emergency for them, not a plumbing appointment.
Will I get a price on the phone?
We can describe the market range for a job and what moves it. The exact figure arrives in writing once the plumber has looked at the problem.
Ready to reach a plumber?
Call and tell us what you are seeing. We will confirm your address and send a plumber.